Surprisingly Comcast "Live Chat" Doesn't Pass the Turing Test
Here is my "live" transcript with Comcast's new "Live Chat" feature that's about as helpful as ... well, a Comcast technician.
Labels: another easy way for Comcast to say fuck you, comcast sucks, live chat
posted by Reed at 7:59 PM
4 Comments:
I apologize for the experience. I will let my contacts know so that it can be addressed.
In regards to game you were trying to watch, will you let me know the phone number on the account so that I can find out what is going on? This will also help us in understanding your experiencing during chat.
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
Correction: "your experience during chat"
Mark Casem
I am an a chat rep in Comcast and you just don't know what our job is. You only care about yourself.
Dear anonymous,
Apparently your job is to be as unhelpful as fucking possible. Keep up the good "work" you douche!
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