Tuesday, April 07, 2009

Surprisingly Comcast "Live Chat" Doesn't Pass the Turing Test

Here is my "live" transcript with Comcast's new "Live Chat" feature that's about as helpful as ... well, a Comcast technician.

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Monday, March 17, 2008

Happy St. Patrick's Day

I am late with my St. Patty's day well-wishes because I think the server techs for Comcast are all fucking stupid and drunk which is not a good combination.

Anyhow, I ate a ton of corned beef and cabbage and two reubens. I'm on my 3rd green beer. St. Patrick's day is Irish christmas.

Favorite St. Patrick's phrase of all time came when my brother and I spent a St. Patty's day bar-hopping (must be said with an Irish accent of course): Oooohh, we're gonna get so Irish!

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Tuesday, January 29, 2008

Comcast vs. BitTorrent

For those who may have Comcast as their ISP for cable broadband, there are a couple of things you may want to know. First, Comcast has been publicly documented as trying to quash BitTorrent uploaders which has caused quite a backlash. Recently, however, it has come to my attention that Comcast is also trying to strangle out file sharers as well.

After several trials of using BitTorrent with Azuerus as the download manager, Comcast is seemingly dropping "passive" client connections. So if you start your BitTorrent download and leave it - with no active internet activity aside from the downloads - for anywhere from 15 minutes to a couple of hours, Comcast is dropping your DHCP account leaving you offline until you notice the problem and power-cycle your modem (or release\renew your ipconfig).

After realizing this was happening, I coded a very small EXE that utitlizes the Web Browser control supplied by Microsoft dating back to Visual Basic 5.0. The executable acts as any other browser but selects about a half-dozen websites and actively navigates them roughly every couple of minutes. Since using this EXE, Comcast "drops" have become minimal if non-existent. The last round of tests included 6 rather larger torrents (from 700mb to 4.09gb) and Azureus was able to continuously download all files. Comcast had not "dropped" the ISP connection in well over 3 days of passive downloading (mixed with our new "active" executable that is).

For those with Comcast, you can contact me and I'll be happy to give you the specs for the EXE or even provide a working copy: comcastsux@gooutcheap.com

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